Frequently Asked Questions
Click or tap below to reveal answers.
What type of products does True Leaf offer?
Trueleaf offers functional supplements for cats and dogs (Calming, Hip + Joint, Immune+Allergy) in addition to a whole line of oil of oregano grooming products.
Our products harness the power of natural ingredients and are delivered in convenient formats.
- Calming Support helps promote calm behavior every day and in stressful situations.
- Hip + Joint Support helps support mobility and joint function in dogs of all ages
- Immune+Allergy is specially formulated to support immune and histamine balance
- Our Oil of Oregano oral care products promote fresh breath and a healthy mouth in convenient spay and tooth gel formats
- Our coat and grooming products offer topical benefits of oil of oregano for dogs, refreshing the coat, cleaning the skin and ears
- Hemp Seed Chews for Cats is our line of wellness products specifically formulated for cats. Calming Support, Senior Support, and Hairball Support cover many of the issues that cats face on a daily basis.
Where can I find True Leaf products?
Our products can be found in retail locations across Canada.
Please use our Store Locator to find the nearest location.
Where does True Leaf ship products?
True Leaf products are currently shipped to distributors and retail partners in Canada.
We are expanding our sales reach daily and will continue to update our store locator.
What dosage of the hemp product should I give my Pet?
True Leaf products have dosage information on the labels where you can find the quantity in the given size range of your pet. Dosages are determined for each product based on the ingredients used in each formulation.
What separates True Leaf products from other companies?
We love our pets very much and we know our customers feel that way too. Every day our goal is to live up to that high standard and do things without compromise. True Leaf only uses the legal compounds of the hemp plant and is committed to promoting optimal quality of life for our pets. True Leaf uses only top-quality ingredients designed for the optimal care of our pet companions.
Our purpose built team brings together extensive experience in product development, formulation, manufacturing, marketing and animal health. We strive to bring our consumers quality products made with superior ingredients validated by our experts.
What are the benefits of Oil of Oregano products?
Oil of Oregano is known for its strong antioxidant activity in addition to other beneficial properties. We carefully selected our oils from small operators in Turkey that focus on the sustainable harvesting of only the best plants. This is why our oils contain high ratios of carvacrol, a compound known for its medicinal properties.
Can my dog “get high” using Cannabis products?
Yes but not with our products. Our products don't contain any cannabinoids. Our Hemp seed oil is carefully tested for the absence of THC and other psychotropic cannabinoids.
Our hemp seed oil only delivers the benefits of omega oils.
Does True Leaf sell products for Cats?
Yes! We have a line that was formulated with cats in mind. We have three formulas offering three different wellness solutions for your cat. From supporting calm behaviour or optimal mobility to ongoing hairball support, our Hemp Seed Chews for Cats offer tasty solutions for your cat’s everyday needs.
Does True Leaf conduct third-party testing of products?
All ingredients utilized by true leaf come with a certificate of analysis to ensure the highest quality and appropriate composition for the desired benefits. We also conduct testing of products according to our quality requirements to ensure manufactured products meet high-quality standards.
Are there side effects from using True Leaf products?
True Leaf products are made from all-natural ingredients that support your pet's health and wellness. If your pet is allergic to any particular ingredients on our label, or you have any concerns, please consult your Veterinarian. We would be happy to help with documentation about the product.
What should I do if my dog eats the entire bag of chews?
If your pet consumes more than the recommended dosage please call us or contact our customer support at email@example.com. We recommend that you seek veterinary assistance in the case of accidental overconsumption.
Can my pregnant dog take True Leaf products?
True Leaf products are all-natural ingredients for the body. If you have further concerns regarding the health of your pet and product usage, please consult your Veterinarian. We do not recommend the use of our products in pregnant or lactating animals due to the lack of safety data in these conditions.
Can my pet use True Leaf products with other medications?
Under the advisement of your Veterinarian when mixing medications follow their recommendations. True Leaf products are natural and safe for consumption in most cases but always go with the advice of your Veterinarian. Specific warnings are included on each product label. Please be sure to read the warnings before administering the product to your pet.
Where is the hemp used in the True Leaf products sourced from?
True Leaf hemp seed powder and oil are sourced from a trusted farm in Saskatchewan that carefully selects its seeds to comply with Canadian regulations.
Where are True Leaf products manufactured?
All of True Leaf’s products are now made in British Columbia and Alberta, Canada.
How do I sell True Leaf products in my store or how can I find out more about Wholesale?
If you wish to sell our products in your store, please speak with your local distributor or send an inquiry to our contact page for further wholesale pricing and details.
Does True Leaf have MAP pricing?
True Leaf does follow MAP pricing and encourages all its retail partners to comply.
Does True Leaf have a Refund Policy?
Please visit the following page on our website to learn more about the True Leaf Refund Policy.
Does True Leaf have a Shipping Policy?
Please visit the following page on our website to learn more about the True Leaf Shipping Policy.